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How can we help you?

Need to get in touch with us? Whether you're a journalist, researcher, student, or have a general question, we're here to help. Check our FAQ for quick answers or visit our regions page for specific information about the Eurotransplant member states.

General inquiries

Do you have a question? We'll forward it to the right expert within our organization. You can expect a response within two weeks.

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Press office

Are you a journalist? Contact our press team with your inquiry, and we'll get back to you as soon as possible.

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Data & Study request

Need data for research or studies? Submit your request, and we'll review it as soon as possible.

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Frequently Asked Questions

Can I become an altruistic organ donor?

Eurotransplant is responsible for the allocation of donor organs in its member countries and supports programs such as crossover (paired) donation and living donor matching. However, Eurotransplant does not directly manage the donation process.

If you are interested in becoming an altruistic (non-directed) donor, you should contact the national competent authority in your country. They handle donor evaluation and coordination.

Please note that the rules and legislation regarding altruistic donation can vary by member state, so it's important to consult with the appropriate national authority for specific procedures and requirements.

Can I offer transport services for organ donation?

Eurotransplant is not responsible for organizing national organ transport. If you would like to offer transport services in this area, please contact the national competent authority or national donor organization in your country.

Can someone from outside the Eurotransplant region receive an organ through Eurotransplant?

Eurotransplant is responsible for the allocation of donor organs in its 8 member states: Austria, Belgium, Croatia, Germany, Hungary, Luxembourg, the Netherlands, and Slovenia. However, Eurotransplant is not involved in patient registration for the waiting list.

If someone from outside the Eurotransplant region needs an organ transplant, their treating physician must refer them to a transplant center within a Eurotransplant member country. The center will assess the patient and decide whether to register them on the waiting list.

Can I find out my position on the Eurotransplant waiting list?

Eurotransplant does not maintain a numbered waiting list where patients move up over time. Instead, for each new donor, a list is generated using a matching algorithm to identify the most suitable recipients at that specific moment. For more information on your individual situation, please contact your transplant center or treating physician.

Complaints

Eurotransplant constantly works on further improving the quality of its services. An analysis of complaints is an important tool for quality improvement. Please use this form to send in your complaint or any concerns you may have. We will follow up within approximately two weeks.

Contact address

Eurotransplant
P.O. Box 2304
2332 KG Leiden
The Netherlands
T: +31 71 5795800